Refund and Returns Policy
Refund and Returns Policy for Fisher’s Paradise
Effective Date: October 4, 2024
At Fisher’s Paradise, we strive to ensure that you are completely satisfied with your purchase. If you are not entirely happy with your item, our refund and returns policy is designed to make the return process easy and straightforward.
1. Eligibility for Returns
You may return most new, unopened items within 30 days of receipt for a full refund. To be eligible for a return:
- Items must be in their original condition, unused, and in the original packaging.
- Proof of purchase, such as a receipt or order confirmation, must be provided.
2. Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Fishing licenses or permits
- Customized or personalized items
- Items marked as final sale
3. Return Process
To initiate a return:
- Contact our customer service team at info@fisher’sparadise.com or (910) 347-0737 to request a return authorization.
- Pack the item securely, including all original packaging and accessories.
- Ship the item to the address provided by our customer service team. You are responsible for return shipping costs unless the return is due to a defect or error on our part.
4. Refunds
Refunds will be processed to your original payment method within 7-10 business days after we receive and inspect the returned item. Please note that shipping costs are non-refundable, unless the return is due to an error on our part.
5. Exchanges
If you received a defective or damaged item, please contact us to arrange for an exchange. We will cover the shipping costs for defective or damaged items.
6. Contact Us
If you have any questions about our Refund and Returns Policy or need assistance with a return, please contact us at:
Fisher’s Paradise
- Phone number: (910) 347-0737
- Address: 1141 Deppe Loop Rd, Maysville, North Carolina
- Email: info@fisher’sparadise.com
Thank you for shopping at Fisher’s Paradise! We appreciate your business and are here to help with any concerns regarding your purchase.